Privacy Policy
At Koning Casino, your privacy isn’t just a priority—it’s a commitment. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit or interact with https://koninggcasino.com (“the Website”). We operate in full compliance with the General Data Protection Regulation (GDPR), the EU Data Protection Act 2018, and the data handling standards set by the UK Gambling Commission.
1. What Information We Collect
We collect both personal and non-personal data through various interactions on our platform. This may include:
- During account registration: Your name, date of birth, contact details, country of residence, and payment information.
- Identity verification: Documents submitted to confirm your identity and address.
- Gameplay data: Details of your betting activity and game history.
- Transaction records: Information on deposits, withdrawals, and other financial actions.
- Customer support interactions: Emails or messages sent through our contact forms.
- Cookies and trackers: See our separate [Cookies Policy] for full details.
2. How We Use Your Data
We only process your information where it’s necessary for a clear, lawful purpose. This includes:
- Creating and managing your account.
- Handling payments, placing bets, and processing winnings.
- Meeting legal obligations, such as anti-money laundering checks and age verification.
- Enhancing your experience through tailored services and recommendations.
- Monitoring activity to detect fraud or suspicious behavior.
- Sending marketing and promotional materials (only if you’ve opted in).
- Providing customer support and resolving any disputes.
3. Legal Grounds for Processing
We handle your data according to the following legal bases:
- Contractual necessity: To deliver services you’ve registered for.
- Legal compliance: To satisfy obligations under UK gambling and financial laws.
- Legitimate interests: For fraud prevention and platform integrity.
- Consent: For optional marketing and non-essential cookies (you can withdraw this anytime).
4. How Long We Keep Your Information
We retain your personal data only for as long as needed—either for the purposes it was collected or as required by law. Certain data, like identity verification documents or self-exclusion records, may be held for a legally defined period, even after your account is closed.
5. Who We Share Your Data With
Your information may be shared with:
- Trusted partners: Such as payment providers and verification services.
- Regulatory bodies: When required by law or under compliance obligations.
- Marketing and analytics vendors: But only with your explicit permission.
We ensure that any third parties handling your data meet strict data protection standards equivalent to our own.
6. Data Transfers Outside the UK
Occasionally, your personal data may be processed in countries outside the UK. In such cases, we apply legal safeguards—like Standard Contractual Clauses or adequacy decisions—to ensure your information remains protected at the highest level.
7. Your Rights
Under data protection law, you have several rights:
- Access: Ask us for a copy of the data we hold about you.
- Correction: Update or fix incorrect personal information.
- Deletion: Request that we erase your data under certain conditions.
- Restriction: Ask us to limit how your data is used.
- Objection: Say no to marketing or processing based on legitimate interest.
- Portability: Get your data in a digital format for use elsewhere.
To exercise these rights, contact us at admin@koninggcasino.com.
8. Keeping Your Data Safe
We implement strict security protocols to protect your information. This includes encryption, two-factor authentication, secure data storage, and ongoing audits to identify and mitigate risks.
9. Cookies and Tracking Technologies
We use cookies and similar tracking tools to understand how users interact with our site, personalize content, and optimize performance.